
State Farm® Insurance Agent Nikki Shah
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Karen Adams
July 24, 2025
"Everyone in this office is excellent. They really do care and show it in several ways. They always go above and beyond. Highly recommend. We have had insurance here for over 30 years. Susan is fantastic!! She is always ready to help. I feel like she is part of my family. I can not put in words what she has done for us. She is the reason we have stayed with State farm ."
"That's very sweet, Karen, and we're blessed to have the best insureds! Thank you! Talk to you soon! "
Joseph R
July 23, 2025
"Great Experience!! Couldn’t recommend enough"
"Joseph, thank you for the 5 stars and comment! We really appreciate you too!"
Makayla Sexton
July 16, 2025
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Pam Straughn
July 4, 2025
"Nikki Singh Shah is super easy to talk to and work with!"
"You are so kind, Pam, and it's always great talking to you too! Thank you for the 5 stars!"
Anish Shrestha
June 26, 2025
"Very helpful and easy to deal with."
"Appreciate the review and we’re enjoying working with you as well! "
Jinny Max
June 19, 2025
"I have been with Nikki shah for 11 years. My hats off to Susan. She is one of the reasons I stay with them. She is quick and always ready to help you. I am so appreciative of her. Thank you!"
"Jinny, we have really enjoyed having you here with us! Thanks for that lovely review and for mentioning Susan - we agree, she is great! "
craig cochran
June 15, 2025
"Nikki Singh Shah and her staff are A+++. Very easy to deal with. Susan on her staff is the best. Highly recommend Nikki for any auto house or life insurance policy. I've been with State Farm for atleast 12 years now. No problems at all."
"Craig what a wonderful review! Thank you for the kind words about Susan and for letting us take care of you - it means the world to us! "
WOLFPLK
May 28, 2025
"Susan is always so helpful when we need anything. The Nikki Shah State Farm office is the best."
"Thank you for the glowing review and we agree - Susan is the best to work with and we truly appreciate your business and trust. Thank you!"
Mark Deerwester
May 20, 2025
"I have been with this agency for over 40 years. I can call or text and get things taken care of without issue. Susan is amazing. I know I have a person I can truly trust in her."
"Mark thank you for the wonderful review and for mentioning Susan! We really appreciate you and glad we can be here to help!"
Kassidy Zike
May 19, 2025
"I have been with Nikki Shah's office for over 15 years now. Most of my direct interactions have been with Susan and she has been awesome! She is extremely helpful and responds quickly to my questions and concerns. She has always been there when I needed something!"
"Hey Kassidy thank you for the wonderful review. I know Susan loves working with you as well - always happy to help! Thanks again!"
Heather Johnson (The Food Hussy)
May 15, 2025
"Nikki & Susan are great - very responsive and also proactive with new offerings!"
"And we love having insureds who want to hear from us! Thank you for the great review, Heather!"
Mike Vierling
May 15, 2025
"Always a pleasure to deal with"
"Mike what a lovely comment and we really enjoy working with you. Thank you for the great review!"
tom freel
May 8, 2025
"Susan and Nicki I have always responded quickly and professionally. They have always been courteous and thoughtful and Quick and explaining any questions we may have. Their prices for coverage Are competitive and thoroughly explained I would have no problem recommending their service to anyone I would like to add that they are very attentive and detail oriented, as well as being kind and courteous people that I enjoy working with"
"You are the best Tom! Thank you for the glowing review and we truly enjoy working with you too!"
Rajeev Arora
May 6, 2025
"Good rates, great service, easy to access staff (including texting), responsive!! Will highly recommend!"
"Rajeev, and you are wonderful to work with as well and the entire office agrees! Thanks for the great review!"
Debi Robertson
May 5, 2025
"Susan was great"
"Thanks Debi for the great review! Really appreciate it!"
karen lindeman
May 2, 2025
"We filed a claim for water from recent rains, power outage caused the sump pump not to work. Causing water to rise enough to ruin our carpet and padding. During time of policy write up we informed the agent our basement was finished. We wasn’t informed about an endorsement for the sump/ sewage endorsement. Nikki Shah denied our claim. Loop holes in the system. Beware of State Farm’s poor policy practices. One my claim was denied by her after pleading my case in person, she said there’s nothing she can do. That was before her office told us we had a $1000.- deductible and to get someone out there for immediate cleanup up before mold begins to spread. After 4 days of Serv-Pro doing their job. We get a call saying it was not covered on our policy. So now I’m stuck with the bill from Serv-Pro. Totaling at this time at $2000.- and they are still not finished. After my meeting with Nikki, that evening I cancelled my home/ auto insurance with them. So beware State Farm policy holders- State Farm is not for the policy holder. They’ll take your monthly payments and laugh at you once you file for a claim.. Comments from a retired Veteran with income only retirement pay/ social security"
"Dear Karen and David, I’m truly sorry to hear about the difficulties you've faced with your claim and the impact it has had on you. I did explain to David that agents do not make claims decisions so I’m not in the position to approve a claim, assess coverage or deny a claim. I’m here to review your policies, options, recommendations, answer all of your questions and guide you. And please reassure David that I did not forge any insurance documents as he mentioned at our meeting, and I am committed to maintaining the highest standards of integrity in all our dealings. I was able to show him dec pages that were mailed every year which showed that the specific coverage was not listed on the policy and to reach out to my office. I understand how frustrating it can be to deal with water damage and the subsequent costs and I hope my recommendations to David were helpful. If you would like to discuss anything further, please feel free to reach out to me directly. I’m always here to talk things through. Thank you very much for your service. Best regards, Nikki Shah "
Sherry Dickerson
April 29, 2025
"Nikki Shah has been my agent with State Farm for more than 15 years! We are always pleased with their fast and friendly service! We have endured some tough times with home damage, and a car that was totaled, thankfully no one was hurt and State Farm came through recommended service advice, paid very good prices, and friendly service when we needed it the most. I highly recommend Nikki, her staff, and State Farm 100%."
"Sherry, it's also been our pleasure working with you, and for so long. The team and I always enjoy talking to you and thank you so much for the review!"
Matthew Scheid
April 25, 2025
"The agent I talked to was a very pleasant and helpful agent."
"Matthew!!! I'm thrilled to have you here with us! Call any time, kiddo - you know how to find us. ;) And thanks for the great review!"
JoAnn Riggs
April 16, 2025
"They are always very helpful. I haven't had any problems with them. I gave been with them since 1976."
"JoAnn, thank you for the wonderful review and the opportunity to take care of you! We're always here to help!"
Karen Reed
April 15, 2025
"Erica was very thorough in her explanation of our policies . Very polite."
"Thank you for the wonderful compliment Erica and the great review! That means a lot!"
Ron D
April 9, 2025
"Very helpful and was able to do what I requested."
"Ron, we're happy to hear you're having a great experience! Thank you for the review! "
Rick Addison
April 8, 2025
"GREAT 👍 Very happy. Look forward to a very long-term experience. Thank you again!"
"Rick, thank you for the great review! Happy to have you here with us and we'll take great care of you!"
Helen Bliss
April 4, 2025
"I was referred to Nikki through a neighbor and was able to reduce my car insurance by HALF with more coverage- AND a major savings on my house insurance! I could not be happier with the customer service and savings that I received- thank you so much!"
"Helen, thank you for this wonderful review and we’re all so happy that you're here with us. We'll take great care of you and reach out any time!!!"
Andrew Pharo
March 19, 2025
"Nikki and her team are top notch and very thorough. I highly recommend."
"Appreciate the great review, Andrew and thanks for being so wonderful to work with as well! "
Rosalind Espy
March 19, 2025
"State Farm is always there when you need them. They’re a very good insurance company. I will use them in the future and always."
"Rosalind, thank you for the wonderful review. We enjoy working with you as well and appreciate the trust you've put in us!"
Glenn Cairns
February 27, 2025
"Nikki has been a big help managing our insurance needs with State Farm. Her extensive knowledge and expertise are a great comfort to us."
"Glenn, that you so much for the review and for always being such a pleasure to work with. You make this all worthwhile and I love getting to know you and your family better every time we meet! Thank you again!"